Dynamics 365 Copilot Skills Development

How We Help

We train sales teams how to use Copilot to track leads, suggest follow-ups, and even draft emails and proposals automatically.

Expected Benefits

• - Faster deal closures.

• - Less manual work, Copilot writes emails, meeting notes, and summaries.

• - More time to build relationships and close more sales.

How We Help

We show customer service teams how to use Copilot to respond faster, suggest answers, and even automate responses. We also help set up custom AI assistants to handle common questions, reducing the workload on support agents.

Expected Benefits

• - Quicker responses and happier customers.

• - AI helps handle routine tasks, so agents can focus on complex issues.

• - Reduced waiting times with automated self-service options.

How We Help

We train finance teams to use Copilot for financial reporting, predicting cash flow, and automating tasks like invoice processing and approvals. This means fewer errors and more time for strategic planning.

Expected Benefits

• - Accurate financial insights to make better decisions.

• - Less manual work, Copilot helps with approvals and reports.

• - Better risk management with AI-powered predictions.

How We Help

We show supply chain teams how to use Copilot for inventory tracking, predicting demand, and automating supply chain workflows. This means fewer delays and better stock management.

Expected Benefits

• - Fewer stock shortages and supply chain disruptions.

• - Automated tracking and reporting for better efficiency.

• - Smarter decision-making with AI-driven forecasts.

How We Help

We help HR teams use Copilot to automate employee requests, policy guidance, and onboarding. We also assist in setting up custom HR self-service AI assistants to handle routine HR inquiries.

Expected Benefits

• - Faster HR processes—employees get answers instantly.

• - Less paperwork and manual work for HR teams.

• - Better employee satisfaction.

How We Help

We train marketing teams on how to use Copilot to generate engaging content, personalize customer outreach, and analyse campaign performance.

Expected Benefits

• - Faster, smarter marketing with AI-generated content.

• - Personalized messaging that improves engagement.

• - Data-driven insights to improve marketing results.